Adjusting Metal Bracelet:
To avoid damaging your watch, we do not recommend adjusting the bracelet yourself. We provide free alterations, to all watches sold online or in-store. Any links removed when the bracelet is adjusted will be given to you. In case the watch should need to be re-adjusted in the future, it is important to keep the spare links. If you require the bracelet to be adjusted, bring along your watch with the Lewins stamped guarantee. We will provide alterations on the same day, generally the waiting time for this service is 30 minutes.
General Watch Care:
Avoid direct contact with: fragrances, lotions, cosmetics, skincare, hairspray, detergents, solvents / other chemicals. Avoid damaging the movement by sudden impact or shock. Vibrations to the movement can be caused when participating in physical activities such as by playing sports (eg: tennis, golf…).
Avoid extreme temperature changes (saunas). For mechanical watches, avoid prolonged exposure to magnetism, as it can cause minor interference or if exposed to stronger sources, it can stop the watch. To prevent scratches, avoid wearing a bracelet on the same wrist.
Setting The Date:
The internal movement of either a quartz or mechanical watch, requires more power and energy to change the date, than it uses to move the hands. The movement accumulates power, before and after midnight, in order to move the date change mechanism. To avoid causing damage to this mechanism, never adjust the date between 9:00 pm and 3:00 am, as the adjustment period is already set in motion.
Stainless Steel:
Stainless Steel is hypoallergenic, it is an alloy of iron, chromium, carbon, nickel and titanium. It will not rust, oxidise, corrode or tarnish - if the protective surface layer of chromium, is maintained and not damaged. Hence, it is important to avoid abrasive chemicals (as these can also cause staining) such as: tooth paste, detergents, bleach, chlorine, salt water etc… If it is constantly exposed to environments, whereby these chemicals or elements are prevalent, then it will be prone to develop rust and you will begin to see discolouration and tarnishing. Stainless Steel is easily scratched and dented, so it is important to be mindful of sharp objects when wearing or storing. Clean using warm mild-soapy water, rinse and dry with a soft cloth. Or, gently rub parallel to the direction of the grain, using a microfibre cloth.
Yellow Gold:
Gold as an element, in its purest form will not tarnish, but gold used in jewellery has been alloyed with other metals, to increase durability. These metals have properties that when in contact with oxygen, chemicals, oils or other substances - will result in a surface tarnish or damage and corrosion. Even the pH level of you skin and the natural oils it produces, can tarnish your gold jewellery.
To prevent your gold jewellery from tarnishing or even disintegrating, avoid exposure to household chemicals, bleaches, toothpaste, baking soda and other cleaning abrasives. Wearing jewellery in places where perfumes, hairsprays, body lotions have been applied on your body, will increase tarnishing. Wear your jewellery after the products have been applied. To clean your gold jewellery, use a mild soap with warm water and dry with a soft cloth. For professional cleaning, our workshop can polish your jewellery back to life.